Contact

Do you have a question about your order or an item?

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CUSTOMER SERVICE

Our friendly customer service representatives are available from Monday to Friday, from 11:00 AM to 6:00 PM, at the phone number +49 40 51313314 or via email at service@jupiter-intl.com. We strive to respond to your inquiry within 24 hours. Please note that during certain times, such as before holidays, during sales events, or large campaigns, there may be longer wait times.

Additionally, we recommend checking our FAQ section, where you'll find answers to the most common questions that may assist you.

APPOINTMENTS AND PROJECT PLANNING

If you would like to view a rug before purchasing, you can always schedule a viewing appointment. We will reserve the desired product for you and, if necessary, arrange for transportation to our showroom within 48 hours.

Additionally, we are happy to assist you in planning the flooring for your spaces. Based on your wishes and needs, we will develop tailored and expert solutions.

For inquiries and appointment scheduling, you can reach us anytime via email at contact@jupiter-intl.com or via WhatsApp at +49 40 51313314.

CONTACT FOR PURCHASE AND TRADE-IN

We are pleased to offer you the opportunity to sell us your used designer furniture from renowned brands such as Cassina, ClassiCon, Knoll, Ligne Roset, Thonet, USM Haller, and Vitra, as well as antique or very high-quality hand-knotted rugs.

Please note that the items offered should be undamaged and in at least good to very good condition.

To propose your furniture or rugs to us, simply send us meaningful pictures along with a brief description of the items via email at contact@jupiter-intl.com. We would also be happy to discuss a trade-in, where you can offer your used items as part of the payment for your new purchase. Afterwards, we will get back to you promptly and may present you with an offer.

We look forward to hearing from you!

CONTACT FOR MANUFACTURERS AND SUPPLIERS

Would you like to enrich our assortment with your product portfolio or make us an offer?

In that case, we look forward to hearing from you. You can contact us at any time via email at supply@jupiter-intl.eu. We will get back to you promptly.

Additionally, we are always interested in forming partnerships that both expand our offerings and benefit our customers. Please include a brief overview of your company and product portfolio in your message to give us a first impression.

Thank you in advance for your interest, and we look forward to a constructive exchange.

CONTACT FOR PRESS AND COLLABORATIONS

If you need images or are interested in a collaboration with our company, we would be happy to hear from you. Please send us an email with your inquiry to marketing@jupiter-intl.com.

We are always interested in working with qualified partners and are glad to offer our support. Feel free to share your specific requirements or ideas with us, so we can engage in a fruitful dialogue.

Thank you for your interest in collaborating with us.

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Opening Hours

Mon - Fri: 11:00 AM - 6:00 PM

Sat - Sun: By appointment

Holidays: Closed